MANAGE YOUR WARRANTY

PROTECT YOUR INVESTMENT

Protect Your Investment

Manage Your Warranty

For purchases from our site, find your Warranty Number in the purchase confirmation email. If purchased from an authorized dealer, they should have registered your email; if it's not in your email or you're unsure, simply go to the check warranty form.

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email

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Date of purchase

Proof of purchase

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Have your queries answered

frequently asked questions

01

What type of watches are REGAN HARNEY watches?

All of our watches are automatic and crafted to the utmost standards using premium materials, sophisticated designs, and impeccable finishes. Each timepiece is designed to offer both functionality and elegance, making them suitable for various occasions.

02

My watch stopped or is running late, what can I do?

If your watch has stopped or is running late, please ensure that it is fully winded by turning the crown 40 times completely. If the issue persists after winding, please contact our customer service team at hello@reganharney.com for further assistance and support.

03

Does REGAN HARNEY buy back products from customers?

We generally do not buy back pre-owned watches. However, we may offer trade-in options or recommendations for third-party services that handle the resale of luxury watches. For more information, please contact our customer service.

04

Can I get information about a REGAN HARNEY watch I already own?

For the current collection, all details are available on our website. You can also scan the NFC on the card that comes with your watch to display all the relevant information about your timepiece. If you need additional information, please reach out to our customer service team.

05

How to collaborate with REGAN HARNEY?

For any collaboration inquiries, please fill out our contact form available on our website. Our team will review your request and get back to you with potential collaboration opportunities.

06

How can I access the latest news and events?

To stay updated with the latest news and events, please subscribe to our newsletter. You will receive regular updates on new collections, events, promotions, and more.

07

Is my watch waterproof?

All of our REGAN HARNEY timepieces have a water resistance rating of 5ATM. This makes them perfect for everyday activities such as encountering water splashes, hand washing, and exposure to rain. However, it is advised not to submerge the watch in water during activities like bathing or swimming to prevent potential damage.

08

How can I make sure to get a genuine REGAN HARNEY product?

To ensure that you purchase a genuine REGAN HARNEY product, please buy directly from our official website or from our authorized dealers listed on our website. This guarantees the authenticity and quality of the watch you receive.

09

Are all watches equipped with an NFC chip allowing authentication?

Yes, all our REGAN HARNEY watches are equipped with an NFC-enabled certificate that can be scanned to verify authenticity. This feature helps you confirm that your watch is a genuine REGAN HARNEY product.

10

Where can I find the serial number of my REGAN HARNEY watch?

The serial number is engraved on the case back of your watch. This unique identifier helps us authenticate and service your timepiece.

11

How can I get my REGAN HARNEY product repaired or serviced?

If your REGAN HARNEY product needs repair or servicing, please contact our customer service team at hello@reganharney.com. We will guide you through the process and direct you to an authorized service center.

12

Is there a warranty for my REGAN HARNEY product?

To claim a warranty issue, please visit our warranty page at reganharney.com/warranty. You can file a new claim directly through this page by providing the necessary details and submitting the required documents.