WARRANTY

Your warranty is automatically applied when purchasing online. For dealer purchases, please ensure your email is registered by the authorized store.

All of our watches are automatic and crafted to the utmost standards using premium materials, sophisticated designs, and impeccable finishes. Each timepiece is designed to offer both functionality and elegance, making them suitable for various occasions.

If your watch has stopped or is running late, please ensure it is fully wound. For automatic models, turn the crown 40 full rotations to charge the movement. If you are using a quartz watch, a low battery is the most common cause of the watch slowing down or stopping. We recommend having the battery checked or replaced at an authorized service center. If the issue persists for either model, please contact our customer service team at hello@reganharney.com for further assistance.

For the current collection, all details are available on our website. You can also scan the NFC on the card that comes with your watch to display all the relevant information about your timepiece. If you need additional information, please reach out to our customer service team.

All of our REGAN HARNEY timepieces have a water resistance rating of 5ATM. This makes them perfect for everyday activities such as encountering water splashes, hand washing, and exposure to rain. However, it is advised not to submerge the watch in water during activities like bathing or swimming to prevent potential damage.

To ensure that you purchase a genuine REGAN HARNEY product, please buy directly from our official website or from our authorized dealers listed on our website. This guarantees the authenticity and quality of the watch you receive.

Yes, all our REGAN HARNEY watches are equipped with an NFC-enabled certificate that can be scanned to verify authenticity. This feature helps you confirm that your watch is a genuine REGAN HARNEY product.

The serial number is engraved on the case back of your watch. This unique identifier helps us authenticate and service your timepiece.

If your REGAN HARNEY timepiece requires repair or servicing, please contact our customer service team at hello@reganharney.com. We will guide you through the service process and direct you to our offline store or an authorized service center. For customers living abroad, we will also provide instructions and support for international shipping.

To claim a warranty issue, please visit our warranty page at reganharney.com/warranty. You can file a new claim directly through this page by providing the necessary details and submitting the required documents.